Telefonica in Spain

23 Jan

Posted by viking as About Andalucia, Businesses

I just called Telefonica to move my telephone line as I am moving from Estepona to Marbella. No problem. 60 odd euros and it would take 15 to 20 days !!! If they had said within a week would have been ok, but two to three weeks ??? The service of this company is so terrible and never ceases to surprise me.

2 Responses

Pete

January 24th, 2010 at 12:12 pm
1

What amazes me, is that they always claim to have such high customer satisfaction rates, which is why they claim that they are entitled to charge such high prices.

What do you think that chances of you actually having the line working in 4 weeks (20 days)?

If it were guaranteed, you could make plans around that, but with Telefonica, it’s just a possibility.

Remember, they are better now than they were a few years ago.
Amaks Travel Guides

February 22nd, 2010 at 6:15 am
2

World Travel Guide:Telefonica in Spain…

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Welcome To Amaks Travel Guides, Fantastic Tips And Information For Your Up And Coming Vacation Plans.I just called Telefonica to move my telephone line as I am moving from Estepona to Marbella. No problem. 60 odd euros and it would tak…